FAMILY ASSISTANT / HOUSE MANAGER

FAMILY ASSISTANT / HOUSE MANAGER

Posted - 3 July 2025

Location: HAMPSTEAD, LONDON, UK

Our UHNW clients, based in Hampstead, are seeking a Live-in Family Assistant with House Manager duties.

This Tuesday – Saturday role requires flexibility and a proactive approach and would be the perfect stepping stone into a House Manager role.

Housekeeping & Estate Maintenance:

Maintain and present all rooms and communal areas to a high standard
Full laundry and wardrobe care, including dry-cleaning and occasional hand-washing
Assist with packing and unpacking for travel
Manage household supplies through stock control and purchasing
Coordinate scheduled deep cleans when the family is away
Book and liaise with external service providers (eg, window cleaners, upholstery specialists)
Carry out ad-hoc estate tasks, including outdoor cleaning and maintenance

Childcare Support:

Provide twice-weekly school drop-offs and pick-ups
Deliver Saturday childcare, including transporting to horse-riding lessons
Offer homework support in the absence of the Nanny
Liaise with the children’s schools and attend appointments (medical, extracurricular)
Provide transportation to various activities, including short- and long-distance trips

Household Management:

Support the Chef during dinner parties (6+ guests); oversee table setup and clear down
Assist with recruiting and training new household staff
Manage household correspondence, including post sorting, returns, and procurement
Develop and supervise staff rotas; manage annual leave requests and tracking
Organise bookings for restaurants, cinema/theatre, hair appointments, medical visits, etc
Maintain and coordinate the family diary, ensuring all staff are informed
Oversee operations at the Norfolk property: coordinate with onsite staff and the Property Manager
Travel to Norfolk 3–4 times per year to prepare the property ahead of visits and close it down afterward
Process and pay household invoices in a timely manner

Candidate requirements: